Shipping + Handling
shipping + handling
You’ve placed your order! Now what? Our orders are ready to ship within 1-3 business days. If you do require faster shipping, please contact us via email or the contact form on our website so we can create a custom order for you. Please note: if you are ordering during a sale, launch etc there may be a delay in processing your order of up to 5 days as we are a very small team and so bulk orders can cause us some minor delays.
AUSTRALIAN DOMESTIC ORDERS – are sent EXPRESS via Australia Post, and tracking numbers are provided. For same day order & shipping we do charge an expedited service charge, based on your order quantity. Please contact us VIA email: firstname.lastname@example.org
Australia Post delivery times can vary, but you should receive your delivery generally within 2-3 business days.
INTERNATIONAL ORDERS – we ship worldwide! Tracking is available, though note it may not be available to all countries once the order leaves Australia (please note insurance is not included in this service). If tracking is not available in your region, unfortunately, no one will be able to track its whereabouts should it become lost and we cannot take responsibility for the postage service. Generally shipping estimates vary from country to country and it is estimated around 10 -14 days delivery time, however best to allow 2-3 weeks to give yourself a buffer.
IMPORTANT NOTE taxes and custom fees may apply at delivery. These charges vary and the buyer is responsible for these charges. .